Effective Date: [03/02/2025]
At Persong, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We collect the following types of information when you use our website:
1.1 Personal Information
When you place an order or contact us, we may collect:
- Your name
- Email address
- Phone number (if provided)
- Billing and shipping address
- Payment details (processed securely via third-party payment providers)
- Any personal details you provide for song customization
1.2 Non-Personal Information
We may collect non-identifiable information such as:
- IP address
- Browser type
- Device information
- Website usage data (pages visited, time spent, etc.)
This helps us improve our services and provide a better user experience.
1.3 Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance website functionality
- Remember your preferences
- Analyze website traffic
You can disable cookies in your browser settings, but this may impact your experience on our site.
2. How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Communicate with you regarding your order or inquiries
- Provide customer support
- Improve our website and services
- Personalize your experience
- Send promotional emails (only if you opt-in)
- Comply with legal obligations
We do not sell, rent, or trade your personal information with third parties for marketing purposes.
3. Payment Processing
All payments are securely processed through PayPal, Stripe, or other third-party payment providers. We do not store your credit card details. Payment providers handle transactions in accordance with their own privacy policies.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third parties who assist in order processing, website hosting, or analytics
- Legal Authorities: If required by law or to protect our legal rights
- Business Transfers: In the event of a merger or acquisition
We only share necessary information and require third parties to maintain strict confidentiality.
5. Data Security
We implement security measures to protect your personal information, including:
- Encrypted data transmission (SSL/TLS)
- Secure storage practices
- Restricted access to sensitive data
However, no method of transmission over the internet is 100% secure. We encourage users to take precautions when sharing personal information online.
6. Your Rights & Choices
You have the right to:
- Access your data: Request a copy of the information we hold about you
- Correct your data: Update or modify your personal details
- Delete your data: Request that we delete your information (except where legally required to retain it)
- Opt-out of marketing: Unsubscribe from promotional emails at any time
To exercise your rights, contact us at contact@persong.me.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy. If you request deletion, we will remove your data unless we are legally required to keep it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that a child has provided personal information, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Persong
Email: contact@persong.me
Website: www.persong.me
By using our website and services, you agree to the terms of this Privacy Policy.